Effective date: November 13, 2026
Austin Fresh Power Washing (“we,” “us,” or “our”) runs austinfreshpw.com. This policy explains what information we collect when you visit the site and what we do with it.
Information we collect
What you send us. If you ask for a quote, we collect your name, your mobile number and whether texts are OK, your email if you give it, the address of the home, the services you pick, how you’d like us to reach you, any photos you upload and any notes you add. We use them to look up the size of the home, price the job and get back to you. The form also records how you found the site (for example, a Google search, an ad or a link), so we know which ads and listings work.
Site usage data. We use Google Analytics to understand how people use the site in general. It uses cookies to collect pseudonymous data, such as the pages you visit, how long you stay, your device and browser type and your approximate location. We do not link this data to your name or phone number. As you move through the quote form, the choices you tick (such as which services and the best way to reach you, never your name, phone, email, address, photos or notes) are sent to Google Analytics as each step is completed, so we can see where people stop. You can read how Google uses information from sites that use its services and opt out with the Google Analytics opt-out browser add-on.
Advertising. The site runs Meta’s advertising tool (the Meta Pixel). It tells Meta when someone visits a page, taps to call, text or email, or sends a quote request, so we can measure our ads and show them to people who have visited the site. When you send a quote request, Meta may also receive a scrambled (hashed) copy of the contact details you entered, used to match the request to an ad. You can turn off ads based on your visits in your Meta ad preferences and in Google’s My Ad Center.
Security data. To protect the site and the quote form from spam and attacks, our security tools record technical data such as your IP address and browser information.
How we use it
- To price the job you ask about and reply to you by text, call or email
- To schedule and do the work if you book it
- To keep the site secure and block spam
- To understand overall site traffic, measure our ads and improve the site
We do not sell your personal information.
Texts and emails from us
We contact you only about your quote and any job we do for you: for example, sending your price, setting a date and following up after the job. We don’t add you to a mailing list and we don’t send newsletters or promotions unless you ask for them. To stop hearing from us, reply “stop” to any text or email, and we will.
Who we share it with
We share information only with the service providers that run the site, our email and our ads: Google (email, Google Analytics, Google Tag Manager and Google Search Console), Meta (advertising), Hostinger (web hosting and the emails the quote form sends) and Wordfence (site security). Each handles data under its own privacy policy. We may also disclose information if the law requires it.
Cookies and tracking
The site uses cookies that it needs to work, cookies for Google Analytics and advertising cookies from Meta. It also sets its own cookies for up to 90 days to remember how you first and last arrived (for example, the ad or search that brought you), so a quote request can say where it came from. You can block or delete cookies in your browser settings. Apart from Google Analytics and the advertising tools described above, we do not allow other companies to track you on this site. We do not currently respond to browser “Do Not Track” signals.
How long we keep it
We keep quote requests and the photos you send for as long as we need them to price, schedule and do the work and to answer questions about it afterwards. Google Analytics keeps user-level data for 14 months; reports after that are aggregated. Ask us any time and we will delete your quote request sooner.
Your choices
You can ask to see, correct or delete the information you sent us. Email ross@austinfreshpw.com and we will respond within a reasonable time.
Children
This site is for homeowners and is not directed to children under 13. We do not knowingly collect information from children.
Changes to this policy
If we update this policy, we will post the new version on this page and change the effective date at the top.
Contact
For privacy questions or requests, email ross@austinfreshpw.com.